TY - BOOK AU - Lewicki,Roy J. AU - Hiam,Alexander TI - Mastering business negotiation: a working guide to making deals and resolving conflict SN - 0787980994 U1 - CG 658.4 L669 PY - 2006/// CY - San Francisco PB - Jossey-Bass, a John Wiley & Sons Imprint, KW - Negotiation in business N1 - Includes bibliographical references and index; The negotiation imperative -- The flexibility of the master negotiator -- Getting ready to negotiate -- The art of the master competitor -- Executing a competitive negotiation -- Mastering the art of collaboration -- Mastering the art of compromise -- Mastering accommodation and avoidance strategies -- Three (or more) is a crowd : mastering multiparty negotiations -- Mastering the framing process in negotiation -- Mastering the power and influence process -- Mastering personal negotiations ER -